Terms and Conditions (GTC) and Consumer notes

Your contact and contractors :
Publisher Haug GmbH & Luithle
Reutwiesenstraße 38/1
71665 Vaihingen / Enz – Gündelbach

Ust- ID No.: DE197280602 HRB 809
Amtsgericht Vaihingen / Enz

Phone: 07042-81 00 73
Fax: 07042-81 00 74
E -mail : info@innopower.de

 

Kundenstammblatt mit Hinweis auf Allgemeine Liefer- und Zahlungsbedingungen [PDF]

 

We are also looking into legal issues customer-oriented solutions . You can simply call us . Of course you your rights are retained even without call without restriction. The law obliges especially online supplier to numerous references to the agreement and the conditions. We have compiled the necessary information for you below.

Overview :
1 validity
2 Storage capabilities and insight into the treaty text
3 Contractors, language and Conclusion
4 Prices, Shipping Costs
5 Payment, Delivery and Transfer of Risk
6 Right of withdrawal for consumers Orders
7 Retention of title
8 warranty
9 Charging / Retention
10 Applicable law / place of jurisdiction
11 Severability

 

1 validity

1.1 We only deliver to the following terms and conditions that underlie all of us because of the deals closed on our Internet shop page contracts. The following provisions contrary to or deviating terms and conditions of the purchaser shall not apply. The following terms and conditions apply exclusively even if we carry are aware of conflicting or deviating from the following Terms and Conditions Conditions of the Purchaser for the supply and service without reservation .

1.2. Except as provided in these Terms and Conditions of consumers are mentioned, these are natural persons for whom the purpose of the order can not be attributed to a commercial, independent or freelance activity . Entrepreneurs are natural or legal persons or partnerships with legal personality , the order for commercial , independent or freelance purposes. Customers for the purposes of these Terms and Conditions are both consumers and entrepreneurs .

 

2 Memory ability and insight into the treaty text

2.1. You can view www.innopower.de these terms and conditions with the included general provisions on our shop page . You can also print or save this document by the usual functions of your Internet services program ( = browser: usually “File” – > “Save As” ) use .

2.2 You can also simply archive your order details by downloading either the terms and on the last page of the ordering process summarized in the Internet shop data (or the compilation of placing your order ) store using the functionality in your browser or wait for the automatic order confirmation from that we send you additional information by e -mail after your order send to the address you specify. This order confirmation mail containing the details of your order and these Terms and is easy to print or save with their e- mail program.

2.3 Your order information is stored by us , but are not directly security reasons you downloaded .

 

3 Contractors, language and Conclusion

3.1. Your contractor innopower.de , owner Oliver Luithle . Contracts in our online shop can be closed only in German language at the time . All our offers are subject to change, as long as they are not part of a contractual agreement.

3.2 . By clicking the button [order ] you place a binding order for the goods in your shopping basket . The confirmation of the order follows immediately after sending the order. This confirmation does not constitute acceptance of your order, but only intended to inform you that your order with us has been received and can be used for archival purposes.

3.3. A binding contract is only concluded when we accept the order of the buyer by a separate acceptance or by delivering the goods . Please note that the delivery for prepayment occurs after decommitment full sum to our account. A reservation of the article in advance payments are for a maximum of 2 weeks. If your payment is received after this , there may be delays in delivery. The customer is – bound longer than 5 days to his order – subject to its existing anyway right of withdrawal for consumer orders. In vorrätiger stock item , the period is 3 days.

 

4 Prices, Shipping Costs

4.1 For orders in our internet shop prices quoted in the offer at the time of the order. The prices are final , which means that they contain the valid German VAT and other price components. When paying by cash we charge a fee of 10.00 € last name on the order.

4.2 . For the price of shipping Germany :

The shipping costs are not included in the purchase price. The shipping costs of 9,50 € for by the buyer . Deliveries to the islands , such as Borkum , Helgoland, and the East Frisian Islands on request. From an order value of 49,00 € will ship as all items free shipping , notwithstanding we collect when ordering by cash on delivery a fee of 10.00 € . Shipping is currently only possible within Germany .

4.3 absorption of costs:

Exercise your right to cancel, you have to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price of the returned goods does not exceed an amount of 40 euros or if you are of at a higher price the thing at the time revocation have not yet paid the consideration or a contractually agreed partial payment . Otherwise the return is free for you.

 

5 Payment, delivery, transfer of risk

5.1. You have in our shop the following payment options:

* Prepayment
* Paypal
* Credit cards (MasterCard, Visa and American Express)

5.2 . Payment shall be made within 14 days without deduction , otherwise it will be default interest.

5.3 . We use HERMES, DHL or DPD for mail and cargo Trans Logistics , Schenker or GEL Express for freight deliveries . Unless otherwise agreed , delivery is by forwarding until the first lockable door at the delivery address specified by the purchaser. You will receive a message when the goods leave our premises . Deliveries in the so-called packing stations we can not deliver . If the delivery was not possible , contact the transporter a message from which arise the further possibilities .

5.4. Basically, we deliver packages with small articles with the German parcel service to your home address or to an address you specify. Goods that are bulky , we supply with the shipping company. Shipments to PO Box or general delivery is not possible.
We endeavor to deliver goods ordered immediately. We believe that the majority of the parts constantly in stock. Exact delivery times can be found on the respective product pages.

The obligation to deliver shall not apply if we ourselves are not supplied correctly and on time and are not responsible for the lack of availability . In case of non availability of the goods we will inform you immediately and any advance will be refunded immediately .

5.5. The delivery time shall be reasonably extended in the delivery debilitating strike action and lockouts and other of us can not represent , especially in cases of delays in delivery caused by force majeure . Beginning and end of such obstacles , we will notify the buyer immediately.

5.6. For consumers, the risk of accidental loss and accidental deterioration of the sold goods on sale to the delivery of the goods to the consumer or to a particular recipient from him on these passes . This applies regardless of whether the shipment is not insured or is done . For businesses, the risk of accidental loss and accidental deterioration of the goods with the delivery goes on on sale to the delivery of the goods to the carrier or otherwise specified to execute the dispatch person or institution to the contractor.

 

6 Right of withdrawal for consumers Orders

6.1. Please find below the legally prescribed instruction on the conditions and consequences of withdrawal for consumers ( consumer is any natural person who enters into a legal transaction for a purpose that can not be attributed neither commercial nor their independent vocational activity ) :

Conditions

withdrawal
You can without giving reasons in writing (eg letter, fax , email) or your contract within 14 days – if the goods before the deadline – by returning the item back . The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient ( in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our information obligations pursuant to Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:

innopower.de
Haug+Luithle GmbH
Managing Director: Oliver Luithle
Reutwiesenstraße 38/1
71665 Vaihingen / Enz – Gündelbach, Germany

Phone: 00497042-81 00 73
Fax: 00497042-81 00 74
E -mail : info@innopower.de

consequences of revocation
In case of an effective cancellation the mutually received benefits are to be returned and any benefits ( eg interest ) surrendered. If you can not or in part, or only return them in a deteriorated condition give us the performance received and benefits (eg benefits of use) , you have to pay us compensation . For the deterioration and derived benefits SieWertersatz only have to pay , unless the use or the deterioration is due to a deal with the matter , beyond testing the properties and functioning . By “testing the properties and functioning” refers to the testing and trying out the goods , as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment . Otherwise the return is free for you. Not parcel things do you pick . Obligations to reimburse payments must be fulfilled within 30 days . The period begins for you when you send your cancellation or the goods, for us with their reception.

End of cancellation policy

Exclusion of the right of withdrawal
The right of revocation , inter alia, not apply to contracts for the supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed, the supply of audio or video recordings or software if the delivered data carriers have been unsealed by you and the supply of newspapers , periodicals and magazines (unless that you have submitted your contract for the supply of newspapers , periodicals and magazines by telephone) .

Please note:
Please send , if possible, the goods are not unfree but returned as a prepaid package to us. We will gladly refund to you the postage in advance , as far as we have to bear the return cost. Please avoid damage and contamination of the product . Send the goods if possible in their original packaging with all accessories and with all packaging components to us. Unless you do not have the original packaging , please take care to avoid damage in transit for a suitable package .
The above procedures are not a prerequisite for the effective exercise of the right of withdrawal .

 

7 Retention of title

Until full payment of the delivered goods shall remain our property.

 

8 warranty

8.1. For goods delivered by us shall apply to consumers the statutory period of warranty of 2 years. The period begins with the date of delivery. Warranty claims against the company are limited to a period of one year from delivery .

8.2. Contractors must notify us of obvious defects immediately , but no later than within a period of 14 days from receipt of the goods . The timely dispatch is sufficient. Otherwise, the assertion of the warranty claim is excluded. For additional merchants of § 377 HGB.

8.3. From the above provisions to 8.1. and 8.2. performed limitations or exclusions are the warranty liability expressly excluded based on a defect claims for damages arising from injury to life, body or health, which follow from a position to be taken by us dereliction of duty, as well as damages for any claims or damages that negligent from an intentional or grossly breach of duty followed by us. For the above- excluded claims, the statutory limitation period of 2 years applies. Limitations or exclusions of warranty liability shall not apply in the case of the assumption of a guarantee by us or fraudulent concealment of a defect by us as defined by § 444 BGB. A possible manufacturer warranty also remains unaffected . The same applies to rights under § 478 BGB.
Insofar as our liability is excluded or limited or governed are exceptions to this , this also applies to the personal liability of our employees, staff , legal representatives and vicarious agents.

8.4. Within the warranty period, we are defects which are subject to statutory liability , the free remedy , ie committed to rectify or replace the goods. Consumers and contractors have the choice whether in the case of a defect, the remedy by the defect or replacement delivery is to take place . We are under special conditions regulated by law entitled to the type of post to refuse , especially if this is only possible with disproportional costs and the other type of remedy without significant disadvantages for the contractor remains . For contracts with entrepreneurs, the type of remedy made at our discretion . If we are not willing to remedy the defect or replacement delivery or unable or if this is delayed for reasons for which we are responsible for , or fails in any other way to remedy the defect or replacement delivery fails , you are at your choice right over a reasonable period , a to demand reduction of the purchase price or withdraw from the contract . If the statutory requirements and claims for damages can be made . The withdrawal and damages instead of full power are also excluded if the defect reduces the value or suitability of the goods or works only irrelevant.

8.5 For service inquiries , please contact our customer service , which is accessible as follows :

innopower.de
Haug+Luithle GmbH
Managing Director: Oliver Luithle
Reutwiesenstraße 38/1
71665 Vaihingen / Enz – Gündelbach, Germany

Phone: 00497042-81 00 73
Fax: 00497042-81 00 74
E -mail : info@innopower.de

 

9 Charging / Retention

9.1. The customer has the right to offset if its counterclaims have been legally established , undisputed or acknowledged by us .

9.2. To exercise a lien, the customer is only insofar as his counterclaim is based on the same contractual relationship .

 

10 Applicable law, place of jurisdiction

10.1 All legal transactions or other legal relations with us the law of the Federal Republic of Germany. The UN Sales Convention ( CISG) and any other international conventions, even after their transfer to the German law, shall not apply. For contracts with a purpose which can not be assigned to the professional or commercial activity ( contract with consumers) , this choice of law apply only in so far as the protection afforded by the mandatory rules of the law of the State in which the consumer has his habitual residence is , has withdrawn.

10.2 In business transactions with merchants and legal entities under public law , the place of jurisdiction for all disputes relating to these Terms and Conditions and closed under their applicability individual contracts , including exchange and checks our registered office. We are also entitled in this case to sue at the location of the customer

 

11. Submit a complaint

If you have any problems with goods or services purchased online, you can file a complaint through this platform and have it processed by an independent dispute resolution service.
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

date of issue January 2014